Privacy Policy

Last updated: February 2026

1. Introduction

This website, including all content and services offered under the brands SERENITY Wellness and Alisha Nicole, is owned and operated by ConnectNow, LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Data: Name, email address, phone number, mailing address, date of birth, and any other information you voluntarily provide.
Health Information: Health history, current health conditions, medications, allergies, and wellness goals shared during consultations.
Payment Information: Credit card details and billing information processed through secure payment gateways.
Automatic Data: Browser type, IP address, pages visited, time and date of visits, and referring website.
Cookies: We use cookies to improve your experience and understand how you use our services.

3. Use of Your Information

Generate invoices and send billing information.
Respond to your inquiries and fulfill your requests.
Send you promotional and marketing communications (with your consent).
Improve our website and services.
Monitor and analyze trends, usage, and activities for security and analytics purposes.
Provide personalized coaching and health recommendations.

4. Disclosure of Your Information

By Law or to Protect Rights: If we believe the release of information is necessary to comply with law or protect our or others' rights.
Third-Party Service Providers: We may share your information with vendors, consultants, and service providers who assist us in operating our website.
Business Transfer: Your information may be disclosed if our company is involved in a merger, acquisition, or asset sale.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no security system is impenetrable. We cannot guarantee the absolute security of your information.

6. Contact Us About This Privacy Policy

Entity: ConnectNow, LLC | Email: info@coaching.alishanicole.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to the Site.